Medical Disclaimer — BookMyMeds.com

⚕️ BookMyMeds is a technology platform that connects users with licensed healthcare providers. We are not a hospital, clinic, or medical institution. Nothing on this platform constitutes a doctor-patient relationship with BookMyMeds itself.

All medical decisions must be made by a qualified healthcare professional in consultation with the patient. Information provided through our platform is for general facilitation purposes only and must not be used as a substitute for professional medical advice, diagnosis, or treatment.

1

Not a Substitute for Medical Advice

Content, information, and services on BookMyMeds are for facilitation and informational purposes only
They do not constitute professional medical advice, diagnosis, or treatment
Always seek the advice of your physician or another qualified health provider for any medical condition
Never disregard professional medical advice or delay seeking it because of something you read or received via BookMyMeds
Drug information provided is for reference only — always read the manufacturer's label and follow your doctor's prescription

⚠️ Do not use BookMyMeds as your first response to a medical emergency. Call 112 or 108 immediately.

2

Doctor Consultations

Doctors available through BookMyMeds are independent licensed practitioners registered with the National Medical Commission (NMC). They provide services in accordance with the Telemedicine Practice Guidelines, 2020.

BookMyMeds does not employ or control the doctors on the platform
We are not responsible for the accuracy, completeness, or suitability of any medical advice given
Telemedicine has inherent limitations — physical examination is not possible online
Certain conditions cannot be properly assessed or treated via telemedicine and may require in-person care
Prescriptions issued via telemedicine are subject to applicable Indian regulations
A second in-person opinion is always recommended for serious conditions

3

Medicine Information

Medicine descriptions, uses, side effects, and dosage information are provided for general reference only
This information does not replace the advice of a licensed pharmacist or doctor
Side effects, interactions, and contraindications vary between individuals
Never adjust, stop, or start any medication without consulting your doctor
Keep all medicines out of reach of children
Dispose of unused or expired medicines responsibly

💊 If you experience any adverse drug reaction, stop taking the medicine and consult a doctor or call the nearest hospital immediately.

4

Lab Test Results

Lab test reports are generated by our partner NABL/NABH-accredited diagnostic laboratories
BookMyMeds does not interpret, validate, or take responsibility for lab results
Abnormal results should always be discussed with a qualified doctor
Lab values may vary based on equipment, methodology, and individual factors
A single test result should not be used in isolation for any medical decision
Always carry your reports when visiting a doctor for consultation

5

Home Healthcare Services

Nurses, phlebotomists, and healthcare workers are sourced from registered agencies
BookMyMeds facilitates the connection but is not directly liable for the services rendered
Always verify the credentials of any healthcare worker visiting your home
You or a responsible adult must be present during all home healthcare visits
Home services are not a substitute for hospitalisation when required
For any complications during a home service, call emergency services (112 / 108) immediately

6

Information Sharing for Healthcare Services

To provide healthcare services such as medicine delivery, lab tests, ambulance services, or doctor consultations, we may share limited information such as your name, phone number, address, or prescription with our licensed pharmacy partners, diagnostic labs, doctors, or service providers.

This information is shared only for the purpose of fulfilling your request or order and is not sold to any third parties.

🔒 Your health information is handled with strict confidentiality and shared only with parties directly involved in delivering your care.

7

Limitation of Liability

To the maximum extent permitted by Indian law:

BookMyMeds shall not be liable for any medical complications, adverse drug reactions, misdiagnosis, or treatment outcomes arising from use of our platform
We are not liable for errors, omissions, or inaccuracies in medical information displayed on the platform
Our liability in any case shall not exceed the amount you paid for that specific service
Users assume full responsibility for health decisions made based on information obtained through our platform

8

Vulnerable Users

Children: All services for minors must be overseen by a parent or legal guardian
Pregnant women: Always consult an OB/GYN before taking any medicines or tests
Elderly patients: Dosages and treatments may differ — consult a geriatric specialist when needed
Chronic illness patients: Always inform your treating doctor of all medicines being taken

🚨 If you are experiencing a mental health crisis or suicidal thoughts, please call iCall: 9152987821 or Vandrevala Foundation: 1860-2662-345 (24×7, free).

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